FAQ

General Enquiries

Do you accept refunds and/or exchanges?


All sales are final. We do not accept exchanges, returns or cancellations.




Do you accept custom orders?


We are not currently accepting any custom orders.




What currency do you use?


All prices are in Singapore Dollars (SGD).




Your item is sold out. Will you be making any more like it?


Each of our works listed are unique, one-of-a-kind pieces. We are currently not making any repeats. Do watch our space as we release new creations.




What is your shipping policy?


You may refer to our shipping policy under "Shipping & Returns" on the bottom right section of our site.





Care & Maintenance

Are your works food-safe?


Unless stated otherwise in the listing (e.g. wabi sabi), our works are food-safe, microwave safe and dishwasher safe. Do check with us if you are unsure.




How do I care for my item?


As with any handmade item, we recommend hand-washing with a non-abrasive cloth of sponge. Ceramics are still breakable and should be protected from shocks (like dropping), sudden changes in temperature and any other unecessary stress. We will not be held accountable for any future breaks. Please use care and good judgement when caring for your piece; this will ensure it has a longer life with you!





Disclaimer

Disclaimer


All of our works are photographed and colour balanced to best depict the colour and texture. However, do note that the actual colours may vary from the images. Each monitor and digital display has a different capability to portray colours, and every individual sees colours differently.